When can you do the survey?
We usually have a lead-in period of three to five days from receipt of instructions. If your enquiry is especially urgent we will seek to carry out your survey as early as possible.

How long will it take and when will I receive the report?
The length of a survey is dependent on the type of property. We do however endeavour to have a verbal report to you within 24 hours and a written report issued within 5 working days, from making the inspection.

How much will it cost?
Each survey is tailored towards the individual clients needs. For a quote please phone or email us at surveyors@maloto.com or complete the enquiry form on the ‘contact’ page.

Can you do a partial survey?
Yes – We are often instructed to undertake a Diagnostic Survey which reports on one specific defect on your property.

Do you inspect and test the services?
A full Building Survey includes a visual inspection to confirm the presence or absence and apparent condition of the services and their operation by normal use - drainage, hot and cold water, central heating, electricity, gas. We will provide you with guidance on having tests undertaken, should we feel this is necessary. The technology involved in central heating systems and electrical installation is such that these should only be inspected by qualified specialist technicians.

Do you have professional indemnity insurance?
The Royal Institution of Chartered Surveyors operates a compulsory professional indemnity scheme. It is not a defects insurance policy but is a protection against claims for negligence. That is if we were to fall below the standard of skill and care reasonably to be expected of a competent chartered surveyor.

Do you confirm our agreement in writing?
Yes. We have standard letters of confirmation of instruction for surveys of houses, flats and commercial property which are amended to suit the circumstances of the particular instruction, these are sent out with the conditions of engagement in the first instance and require your signature and returning before we can proceed with the survey.